Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.Īfter the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.Contact Technical Support if you require any assistance after this point.
If you choose Desktop this will be easier for you to install the product once you have completed the download. You can save the file anywhere you like, just make sure that you remember the location where you saved it, and the name of the file. Do not rename the download file as this can cause installation problems. Do not rename the file youre downloading, it may cause installation. If you know the filename, you can do a search on your computer for it.
If you experience difficulty clicking on the 'begin download' button normally, try right clicking on the button and select 'Save Target As' in Microsoft® Internet® Explorer®. Once you have clicked the download button and selected the option to save the file, you will be given the 'Save As' window, which shows you exactly where your download is being saved to on your computer. How do I download? You can download by clicking the 'begin download' button either in your order confirmation email or on your order information page.
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